CitizenAI
AI for Public Benefit Delivery.
Pioneered by RightWalk Foundation
AI That Delivers Public Benefits
CitizenAI began with a simple belief:
If a citizen can order food, book transport, or make payments on their phone, they should also be able to access their rights, benefits, and public services just as easily.
CitizenAI is a Digital Public Good (DPG) that makes public service delivery as easy as sending a message on WhatsApp. In local languages. Without English. Without digital literacy barriers.
Access to government schemes shouldn’t require English, paperwork, or digital skills.
With CitizenAI, every citizen can access services, entitlements, and opportunities through a simple WhatsApp conversation — in their own language.
Our Mission
To make every public benefit like scholarship, apprenticeship, health entitlements, business registration, pensions, accessible through a simple WhatsApp conversation in a citizen’s own language.
Because dignity should not depend on digital literacy.
Because rights should not depend on who can fill forms.
Because opportunity must not depend on English.
What We Have Built
CitizenAI is a Digital Public Good (DPG) framework that allows governments and partners to deploy
Multilingual agentic AI
WhatsApp-based
process completion
Eligibility checks
Form submissions
Document uploads
Error correction
Application tracking
Grievance redressal
It is not a chatbot - It is a Citizen Agent.
Citizen
AI Agent
Government Services
- WhatsApp and web-based support
- English, Hindi, Marathi, Gujarati, and Malayalam interface
- Built-in human assistance when needed
- Mobile-first, low-data design
Why CitizenAI Matters
Access to public benefits is not a technical problem — it’s a justice problem
When people can’t access schemes, it results in:
Lost income
Dropped Opportunities
Exclusion
Avoidable Poverty
Intergenerational Harm
CitizenAI transforms access into a simple, dignified, frictionless experience — the way it should always have been.
The CitizenAI Framework
Everything governments and partners need to build safe, scalable AI for public good.
You get:
Agent Architecture + State Machine Design
Safety & Red-Teaming Protocols
Deployment & Field Testing Playbooks
Model Evaluation Sheets
Data Protection Guidelines
Implementation Guides (District + State)
Monitoring, Reporting & Governance Structures
CitizenAI is not a product.
It is an ecosystem.
Where CitizenAI Is Being Used
Maharashtra (Launching Soon)
Chatur AI – an AI-assisted apprenticeship access — one of India’s first agentic deployments in governance.
Expanding Use Cases
Health, education, social protection, business registrations, entrepreneurship schemes, financial inclusion — and more.